THE WEEDS
THE WEEDS is currently in development. If you are interested in receiving a prototype version of the exercise, please CONTACT ME HERE
What is THE WEEDS?
Collaboration through Competition.
The Weeds is a Front-of-House Training and Behavioral Reinforcement Game.
Meant to be played continually over time as part of a restaurants continual training program, it reinforces patterns of behavior that transform a group of servers who focus solely on their own tables and customers, into a dynamic, team-oriented service staff who are able and willing to take those 10 seconds to help another server, that would take 30 seconds for the server in question to do.
By playing the game, players reinforce behaviors that will directly translate into better efficiency, attentiveness, situational awareness, multi-tasking, teamwork, and overall better customer experiences for your patrons.
When is it used?
Most reputable restaurants have a daily pre-shift meeting. But some days, there isn't much to cover. So we tell our staff to "polish glassware" and do something to stay busy, but in reality most servers end up hanging out at the server stations until their tables are seated.
THE WEEDS is designed to fill those days. It can be set up, played, put away and ready for the next game in 15 minutes.
The more it's used and played, the better.
What are the benefits?
The game forces the players to experience and practice behaviors which will benefit them and their overall service. It improves efficiency, multi-tasking, situational awareness, in a fun, competitive environment.
The players who 'win' the game will be the ones who are able to multi-task better than the other servers while being accurate and attentive to the 'Main' task of visiting their tables.
We encourage restaurants to make it competitive and reward the top 1 or 2 players each game with a shift drink, meal, vendor swag, and other prizes to encourage the competition.
What's the gameplay like?
THE WEEDS Simmulates a 4 table section of 10 courses or turns. Every minute, servers must visit all 4 tables, record and take their orders for that course and accurately turn them in for that round.
Meanwhile, there are interactions with other servers they can 'pair up with' and complete a task. If both servers have the same active task, they can complete it and exchange their cards.
Points are earned by accurately completing the 4 tables and their 10 turns, as well as by accumulating points with other servers.